Stakeholders

Our stakeholders, and our approach to dealing with them, are presented below:

Stakeholder Communication and engagement Contribution Expectation
Investors and analysts
  • Investor presentations
  • Roadshows
  • One-on-one meetings
  • Interim and annual reporting
  • Results conference calls
  • JSE/Euro-MTF SENS
  • Shareholder meetings
  • Website
  • Newsletters
  • Property tours
  • Provision of equity
  • Sustainable distribution and capital growth over time
Lenders
  • One-on-one meetings
  • Bespoke updates
  • Interim and annual reporting
  • Website
  • Provision of debt
  • Property security
  • Maintenance of strong income and balance sheet within covenants
Tenants
  • One-on-one meetings
  • Site visits
  • Local property management teams
  • Letting of available space
  • High level of service and support
Suppliers and service providers
  • One-on-one meetings
  • Regular feedback
  • Performance evaluation
  • Provision of services to meet our objectives
  • Conducting business in a mutually beneficial and professional manner,
Employees
  • Training and development
  • Monthly social events
  • Semi-annual performance appraisals
  • Internal newsletters/ communications
  • Regular strategic and business updates (CEO’s coffee morning)
  • Employees are the engine of the business, driving the business forward with our goals and results-focused approach
  • Attract, develop, reward and retain the best people
  • Market related salaries
Regulatory bodies
  • Tax and regulatory returns
  • Input into setting policy
  • Direct open engagement on required matters
  • Regulatory frameworks tend to assist in providing certainty and allow effective governance
  • MAS is compliant with all relevant regimes
Local communities
  • Detailed community engagement with all developments through:
  • Community presentations
  • Localised updates
  • E-forums and press
  • Social acceptance and positive interactions in the communities in which we operate
  • Impacting communities in a positive manner
Development partners
  • Development meetings
  • Site visits
  • Progress/cost reports
  • Providing development expertise to grow portfolio
  • Conducting business in a mutually beneficial and professional manner
Media
  • Interviews for print, electronic and on-air media
  • Communicating strategy and updates to a wide audience
  • Fairness, honesty and transparency
  • Access to management